FAQ

FAQ

Frequently Asked Questions On Alarm Systems

How will the central monitoring station contact me?
What is ``System Not Ready For Help Press Here``?
What is ``Service Required Press *2 For Help``?
How do I bypass a zone?
How do I reset the Fire Alarm?
How do I add a user code?
What if my alarm system goes into a trouble condition and the keypad begins to beep?

Arming To Leave Premises:

  1. Verify all protected areas are secure.
  2. The keypad must display “System Ready” and / or the ready green light should be on.
  3. Press the “Exit” Button on the keypad.
  4. The keypad should now display “System Armed – All Zones Secure.”
  5. Your system is now armed and ready for you to leave the premises. Most systems have a 60 second exit delay.

Disarming The System:

  1. When re-entering the premises, you should hear a steady tone coming from the keypad. Enter your 4-digit code. The red armed light will go out; your system is now disarmed. Most systems are programmed with a 30 second entry delay.
  2. If the wrong code is entered by accident, press the # key and enter the correct 4-digit code.

Arming to Stay Inside The Premises:

  1. Verify all protected areas are secure.
  2. The keypad must read “System Ready” and / or the ready green light should be on.
  3. Press the “Stay´ button on the keypad.
  4. The keypad should now display “System Armed – Zones Bypassed”. Any interior protection zones programmed to be bypassed “such as motion detectors” are now bypassed.
  5. Press the “Stay” button a second time and this will remove the 30 second delay and make the system alarm instantly upon any entry.

Disarming The System:

  1. Simply enter your 4-digit code to disarm the system.
  2. The system must be disarmed before opening any protected areas or the alarm will activate.

GE Remote Keyfobs

  • Lock Button: Arms the Entire System (Away Mode)
  • Un-Lock Button: Disarms the System
  • Light Bulb Button: Arms the system without motion detectors. (Stay Mode)
  • Star Button: Arms the entire system but without chirping the siren. Not used very often.
  • Police Panic: Press the lock and Un-Lock Buttons at the same time to notify the Police in a panic situation. This signal will generate an immediate dispatch of the Police by the central station.
  • When using the keyfob you must press and hold the button until the light on the keyfob blinks.
  • When Arming and disarming the system with the keyfob the siren will chirp once when arming and twice when disarming.
  • Any questions or concerns please feel free to call Southern Burglar and Fire at1-877-338-7491 to speak with a technician.

Contact us today to set up a security analysis discussion.